Posts filed under 'Uncategorized'

“May I help you?” – Customer service stalking

imageFirst time I’ve ever seen something like this take place, but I’m pretty sure it’s a growing trend. To be more specific, I stumbled upon a typical angry customer video displaying a malfunctioning product of a specific company to the public. The company in question here is Comcast. The one and only comment below is a YouTube user named “ComcastCares1”, a Comcast tech support representative in charge of scouting for YouTube videos that portray Comcast in a negative light. (the number “1” in his username probably implies there are more of them, but they don’t exist, yet) He politely leaves his name and e-mail, and suggests that the video uploader contacts him for further assistance. Polite? Or a tad creepy? While I understand Comcast’s position and their willingness to help in a more personal way, the very thought of a gang of tech support guys scanning the internet for videos like these may come off as stalking. After doing a bit of stalking of my own, it appears that ComcastCares1 has commented on more videos than just this one. If by any chance customers get to resolve matters like these via e-mail that quickly, it’s still not okay since that kind of behavior sends out a very clear message – “We’ll keep you on hold and we won’t help you over the phone unless you post an incriminating video about us online.”

Add comment September 15th, 2011

Moon landing conspiracies

On behalf the rational people of Serbia, I hereby apologize for any and all future comments online that mindlessly glorify Nikola Tesla for the purpose of dissing any other western accomplishments. Tesla himself would slap the shit out of this guy if he had the chance:

People they didn't land on the moon,on 08:56 - 08:59 this "real" nasa video from moon is clearly fake,I can see cables on top of the astronaut for christ's sake,and in 09:06 you can see it again when he is jumping. Greetings from Serbia and Nikola Tesla rules

People walked on the Moon. Now if even an entertainment show like Mythbusters can't make that clear for you, please be so kind to crawl back into your conspiracy hole and shut the fuck up.

Add comment July 21st, 2011

The real drug

snoozeIt’s the snooze button. It’s a blessing, and a curse. It can make an additional 5-10 minutes of sleep seem like heaven – with chocolate frosting on top, but it comes with a tradeoff… those 10 minutes of pure bliss is just the amount of time I have to brush my teeth, fix my hair (yeah, like I can actually do that) and take a proper piss without applying 3 times more PSI to my urethra just to hurry up and get going asap. One has to question himself: “Should I just turn the TV off before going to sleep, or watch shitty 30 minute sitcoms that rely on a background laugh track to make it watchable?”. The answer is not important at the moment, because I’m sure I won’t have any trouble getting up tomorrow morning, and I won’t even think about hitting the snooze button. I promise.

Add comment December 12th, 2010

Tales from the rooftops–Volume II

CIMG0195Location: “Veliki Izvor” (translated: “Great spring”), Serbia, near the city of Zaječar… Was adjusting an antenna for a certain customer, unsuccessfully if I may add (cabling meant for TV use doesn’t really do it for 2.4GHz frequencies that require very high sensitivity, and that was the case here), when I noticed an older part of the village on the short horizon… Older houses have a certain retro feel to them, since they were built in the 40s, 50s or 60s with function and robustness in mind, not kitsch glamour and showing off, as most houses are today in this general area.

Afterwards, I slightly stood up on the roof only to notice something that’s so utterly disgusting, that farting ones face should be considered polite in comparison:

CIMG0192

With so much available land and potential organized and controlled dumping space around, why the hell do the folks here dump their every day trash in this stream (which is quite beautiful, if I may add)? Furthermore, why does this trash look like it’s been lying here for a year or two? That’s because it has… and nobody gives a shit. Kudos on taking a dump in your own back yard people, mother nature is taking her Xanax as we speak...

Add comment October 2nd, 2010

“Excuse me sir, but we have no available parking space at the moment”

08022010 Said the snowman politely… Certain individuals will certainly be pissed. And yes, I found an old picture and decided to post it :)

Add comment May 29th, 2010

On the rocks

24102009 It’s been about 5 years since I have last seen one of my favorite candies, in a different packaging though, but with the same old peppermint taste. The ingredients look like something that would usually be utilized in the production of pharmaceuticals, but nevertheless there’s something about these little edible rocks that makes my taste buds scream “more, damn it!” every time I see them squirming in my hand. Usually I have so much of these, I feel sick to my stomach, but it doesn’t bother anybody around me, since I’m oozing an unusually pleasant minty scent… and everybody likes peppermint, right?

Ingredients: sugar, starch syrup, natural flavor (menthol), colors (E102, E110, E124, E131, E151), glaze (E901).

Geez, I’ve gotta stop eating these… *puts a few candies in his mouth anyway*

Add comment October 24th, 2009

Windows Mobile 6.5 – pass the stylus

htcpure Yeah, it’s here, yes - it’s better, faster, prettier… but it still isn’t there yet… One can only hope for Microsoft getting their act together and stop relying on HTC’s TouchFlo or SenseUI, or Toshiba’s and SonyEricsson’s custom home screens and shells to put a fresh coat of paint on a old country house that is Windows Mobile…

I can understand Windows Mobile 7 is in the making, but why is it that hard to do some revamping on 6.5 as well until the great seven-point-oh arrives? Popup menus have a better and a much more finger friendly look, but what about scroll bars? To be honest, they look like “utter shayt” and take much underserved screen space. Buttons? Yeah, they’re better, but are still aranged in a stylus friendly manner instead of being finger friendly. Checkboxes? Don’t get me started… having large fingernails is the only thing that can prevent a WM user from reaching for the stylus when it comes to checkboxes and radio buttons. Why was so much effort placed in creating a new home screen (that most end users never get to see anyway) instead of rearranging and redesigning some UI elements inside the OS itself? Exiting a frond end GUI such as TouchFlo and playing with some advanced settings is like going from Windows 7 to Windows 3.11 in a nutshell – it’s that bad. A few gradient backgrounds, bigger screen widgets – properly arranged, and a nice screen drawing method would do wonders (it’s currently too slow and blocky, drawing one screen part at a time). It’s not THAT hard… is it? The start menu “honeycomb” icon arrangement really is finger friendly and esthetically pleasing, thumbs up for that… Kinetic scrolling, the new lock screen, app marketplace, beautiful icons, MyPhone, IE Mobile 6, Flash support and other new additions are good signs that Microsoft still has some punch in them, but they need to channel all that energy in a good spot, because OEMs are just not willing nor able to do that much customization to keep Windows Mobile 6.x going for a long time.

Also, why do some WM phones lack a 3.5mm audio jack? If Microsoft can mandate all new Windows Phones need a dedicated Start hardware button, why can’t it do something like this? Proprietary dongles suck.

Picture copyright intomobile.com

Add comment October 6th, 2009

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